Your Information
Privacy Policy
This page explains how Al Fandaq Travel and Tours collects, uses, and protects the details you share when you inquire about Umrah packages. We manage inquiries carefully and only for travel coordination.
What We Collect and Why
When you contact us, we may ask for your name, phone number, departure city, and preferred travel date. Inquiry data such as names, phone numbers, and departure cities is used solely for travel coordination and to answer your questions about packages.
WhatsApp and Communication
If you reach out through WhatsApp or the contact form, we use the details you send to respond to your inquiry. We communicate only about the travel options you requested.
Data Use, Sharing, and Retention
Client details are never sold, traded, or distributed to outside marketing lists. We keep inquiry information only as long as needed to coordinate your travel conversation and related arrangements.
Document Handling
We apply strict procedural protections to travel communication and visa documentation data. To request a correction or removal of your details, please contact us directly.